Shipping policy

Delivery 

We only supply a limited amount of stock, so if a particular item appears to be out of stock we accept no liability for any personal delays caused by this.

Times of despatch shown on the website are only an estimate; we cannot be held responsible if your order has not been received in the approximated time slot. Once in transit, the responsibility of your parcel is handed over to the third party handlers. We are however happy to help you trace the order but cannot guarantee its recovery.

Delivery will be advised at the time of submitting your order, although please allow up to 30 days for delivery. In stock items will normally be despatched the same day.

If your package becomes lost or has been delayed due to poor weather conditions, we cannot be found responsible for this. This will be down to the third party delivery company, and we would strongly recommend contacting them for further advice on delivery times etc. We are happy to help contact the third party on your behalf in these instances.

In the unlikely event that an order does not reach you in time, the third-party delivery service will not consider delayed items as ‘lost’ or ‘missing’ for up to 15 days later within the UK – so please be aware of this.